Ecommerce Agency FAQsBEFORE WE START.
LET’S GET CLEAR.
The scope, the responsibilities and the relationship behind the work.
What does Uncut Brands do?
Uncut connects Amazon management, TikTok Shop programs and ecommerce services including consulting, packaging design and Shopify design.
Do you work on both Amazon and TikTok Shop?
Yes. Each channel has its own operating needs, but product positioning, inventory, creative and reporting can work from a shared plan.
Can we start with one service?
Yes. The starting scope should fit the constraint. A focused project may be appropriate, or an ongoing management program may connect several workstreams.
Who owns our accounts and assets?
Your brand retains ownership of its accounts. Access, deliverables and usage rights are defined in the engagement agreement.
What do you need from our team?
Accurate product information, access, approvals, budgets and the brand responsibilities in the agreed scope. For TikTok, your team films and posts its brand videos.
Is advertising or sample spend included?
Advertising, samples, shipping and software are separate brand-funded costs unless the agreement explicitly states otherwise.
Do you guarantee revenue or rankings?
No. Outcomes depend on the product, market, account conditions and many other factors. We focus on a clear plan, execution and measurable progress.
How do we get started?
Use the free growth-audit form to share the brand, a useful link and the area where you need help. The team follows up about the next step.
